FAQ's

You may have a few questions? I have tried to answer as many as i could think of.

 

·        What is a Rebirth Box?

 

A Rebirth Box is a box of products curated to promote the recovery of a new mom after giving birth, having a c-section and helping her in the first stages of breastfeeding.

 

·        When will my ReBirth Box arrive?

 

When you place your order, we will ask you your due date. Based on your due date, we will aim to deliver your Rebirth Box 4-6weeks before baby arrives.

If you order within this 4-6weeks before baby arrives, you will receive your Rebirth Box as soon as possible.

 

 

·        I’m not going to breastfeed, why do I need nipple cream?

A good lanolin cream does not have to be used just as a nipple cream for healing sore and cracked nipples. It can also used as a lip balm for calm chapped lips and it is also an excellent protective bum cream for baby.

 

·        What is a peri bottle?

 

A Peri-Bottle is a small plastic or silicon bottle with long “v” shape nozzle. This bottle is held upside down and used to spray water at the vaginal area, to clean after going to the toilet instead of wiping. Pat dry when done. This is to keep your stitches (if any) clean and dry to prevent infection.

 

·        Why do I need a belly band?

 

The belly band is included in the box, to help support the weight of your belly, and in turn to protect your back, in the last few weeks before birth.

 

After birth, the belly band can help to support your core muscles, help ease pain and swelling (especially after a C-Section), improve posture and can aid in diastasis recti recovery by providing gentle compression as the uterus shrinks and muscles realign.

 

Belly bands must not be worn too tight. It is not a corset or waist trainer. It is not to be worn as a crutch, as core muscles can only be built up with exercise. Always consult with your doctor and/or physio about when and how much exercise you can do after giving birth.

 

·        What are Epsom salts used for?

 

Epsom salts give anti-inflammatory relief and eases muscle tension, which helps to soothe perineal pain, reduce swelling, and promote healing from tears or episiotomies.

 

Add them to a warm, clean bath and soak for 20 minutes. Pat dry. If you have persistent pain, contact your doctor.

 

·        What are Silver Cups?

“Silver Cups” or “Silver nipple covers” or “silver nursing cups” are amazing little things. They are little nipple covers that you place over your nipples to help heal chapped, cracked nipples when breast feeding. Wear them between feeds and you will notice a difference within a few hours. They can be used preventatively or retroactively, until breastfeeding is established.

 

Silver cups are recommended by midwives and lactation consultants, anti-natal classes, maternity hospitals and mothers across Ireland and the world.

 

Silver is antibacterial, antiseptic and has anti-fungal qualities that make it perfect for helping your nipples to heal. Silver cups are made with 925 grade silver.

 

·        I don’t want to bottlefeed, what will I do with the excess milk I’ve collected?

 

Excess milk is a very handy thing to have, and there are many things that you can do with it. It can be kept in the freezer for up to 3months. Below are some of the thing I did with my excess milk.

a.        Freeze some in little ice pop moulds and keep them for hot summer days when baby needed something cool

b.       Used it to make baby porridge and baby rice when it can time to start solids (between 6-8months)

c.        Can be given to baby from a small open cup by dad if you don’t want to use a bottle.

If you have an over-supply when you start, check with your maternity hospital on their policies around donating your milk to the NICU.

 

·        Can I receive my ReBirth Box sooner?

 

Yes

 

We thrive to make sure that you have your Rebirth Box when you need it. If you want to receive it before the estimated delivery time (4-6weeks before your due date) please send me an email with your order number to rachel@rebirthbox.ie and I will get your box to you as soon as possible.

 

·        I’m due next week, Can I get me box asap?

 

Yes

 

·        What is the estimated delivery time?

 

When you are at the checkout, you will be asked your due date. Your box will be delivered 4-6weeks before your due date.

·        What is the return policy?

 

Rebirth boxes can be returned for a refund within 14days of receiving it, once the packaging inside the box has not been opened as the products within these boxes are hygiene products. This does not contravene your consumer rights. For more information see below

https://www.citizensinformation.ie/en/consumer/shopping/shopping-online/

 

·        Can I cancel my order?

 

Yes

You can cancel your order anytime before it is sent out for delivery. You must cancel your order in writing by email to Rachel@rebirthbox.ie. Please quote your order number in the subject line.

 

·        I want to return my rebirth box, will I be reimbursed for postage costs?

 

No – Postage costs are the your responsibility and are separate to the value of the product as it is a separate service.